Building a platform to help sales staff support their business customers in the face of the Covid-19 crisis
Context
In a market severely impacted by the Covid-19 health crisis, our customer wanted to be able to support its professional customers who had been weakened by the closure of their business with a service.
Objective
Our customer asked VERTONE to develop a web platform for advisors working with the trade to support their professional customers, in particular by enabling them to clarify :
- The sanitary measures planned for their operations, both for employees and customers.
- Public assistance offered by the national government
VERTONE contribution
- Identification of potential partners in each area of expertise.
- Functional scoping of the platform and management of its realization with an external service provider for development.
- Definition and implementation of a communication plan for the platform.
- Framework of future functional evolutions to ensure the platform's service continuity.
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