Public service consultancy VERTONE

Case studies

Designing new services for a public cultural institution

Designing new services for a public cultural institution

Context

As its governance evolves and its raison d'être broadens, Mobilier National is calling on us to develop new value-added services.

Objective

Define and implement a four-pronged modernization program aimed at enhancing the institution's image through the design of new services: consultancy on development, response to public and private orders, appeal to the public and brand enhancement.

VERTONE contribution

  • Prioritizing strategic issues
  • Focus on higher value-added transformation projects
  • Defining a strict economic framework for priority developments
  • Conduct design workshops and support creative intentions
  • Design and prototyping of new services
  • Support for the deployment of several projects by transferring project management methods to the public client
  • Identification of conditions for extending and replicating the work carried out

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