Training

Our training courses are designed and run by Vertone's marketing and customer relations experts, to help you develop your skills.

What is the Vertone Institute?

Strictly useful training: our training courses combine theoretical input, the sharing of real-life experience and practical application. They are geared towards improving participants' performance in concrete terms, with a large proportion devoted to practical application.

Training designed by experts: our trainers are experts in marketing and customer relations, with extensive experience of the topics taught in a variety of contexts.

As consultants on assignment in the field, they are also in constant contact with business realities.

Training tailored to the context of each participant: thanks to our in-depth knowledge of your business and your issues, we are able to adapt our training courses to the specificities of your industry and your company.

Catalog presentation

See all
Project management
Marketing
Customer relations
Customer relations
Customer relations
Project management
Marketing
Marketing
Project management
Marketing

Access to our training courses

Introduction

In line with our commitment to inclusion and equal access to training, Vertone makes every effort to ensure that our training courses are accessible to people with disabilities.

For people with reduced mobility

Adapted premises: Our training sites comply with current accessibility standards (PMR access, adapted sanitary facilities, signage, etc.).

For people with visual or hearing disabilities

Modular teaching aids: We adapt our teaching aids (documents, videos, digital tools) to meet specific needs (magnification, transcription, subtitling, etc.).

Individualized adaptations: we study every request for adaptation (pace, timetables, assessment methods, personalized support) to propose tailor-made solutions.

Welcome and support approach

As soon as you register, we invite each participant to inform us of any disability and specify any specific needs. This confidential approach enables our team to anticipate and implement the necessary adaptations.

Handicap referent

A disability advisor is on hand to provide you with information and support, and to coordinate the necessary adaptations throughout your career. If you have any questions or require accommodation, pleasecontact
:
institut-referenthandicap@vertone.com

Our solutions for distance learning

For our remote services, we work mainly with Microsoft's Teams tool. It features inclusive functionalities, such as live video subtitling. Accessible course materials: documents available in advance.

Find out more about how we can help you with your professional training.

  • To build your training project, find out about available funding and adapt your course to compensate for your disability, visit the government's website, monparcourshandicap.gouv.fr
  • To find the player best able to meet your needs: the agefiph directory

Our Quality Policy

Terms and conditions of sale

Rules of procedure

Claims management

Customer testimonials

Frequently asked questions

Our trainers are professionals with recognized experience in the subject they teach, most of them with a background combining operations and consulting.

In addition to our training catalog, we also offer customized training courses to meet your specific needs. We'd be delighted to answer any questions you may have, so please don't hesitate to contact us.

Yes, training courses can be included in your company's training budget.

The price of each course is indicated in the detailed course description. To find out the price of a customized course, please contact us.

The courses are aimed at all professionals wishing to develop their skills in marketing and customer relations:

  • All hierarchical levels: Directors, middle and operational managers
  • All professions: Marketing and Customer Relations

The target audience for each course is specified in the detailed course description.

Our organization is particularly sensitive to the integration of people with disabilities. Please contact Lise Conde at institut-referenthandicap@vertone.com 

To register for a training course, please contact us via our contact form.

We pay particular attention to the quality of our training courses and the satisfaction of our trainees. If you have any questions or complaints about a training course, please contact us.

Would you like to take a training course?

Contact us now for more information!

Studies

The marketplace as a differentiation lever: what are the challenges for retailers?